I have a 2005 Mazda 5 sport UK spec ith real probs on the rear wheel allingment. Mazda Uk have again stumped up for tyres but all the dealers I have spoken to cannot sort the problem.

I have never heard of a year old car needing jigged to get the wheels allinged !!!!!

Get yours checked out now!

this is a major problem for MAzda !!!!!

J[:@][:@]

Hi, I have had all 4 tyres replaced @9500 miles rear tyres were worn really badly on inner edge. Is this what you had?
Did they wear again after new tyres and realignment?
I fear that my new tyres are wearing as badly as the originals......

Is this only a fault on the Sport model????

now sold the car as garage let slip that it cannot be alligned by 'normal' means and needs a full re-allingment. Tyres will continue to rub. MAZDA seem to be retiscent to admit a fault tho'.
Garage also suggest a design fault and that the axle width is to narrow for the rear of the vehicle.

regards

Just taken my car to a local tyre depot, they put it on a laser tracking alignement machine. The front wheels are 2.5mm out! and the rear thrust adjustment is 2mm out.
This is less than 3 months and just over 3000 miles since Mazda had the car back to fit 4 new tyres and have all the alignment settings checked and reset!
The chap at the tyre depot said that if the rear thrust is out the car would never be able to be properly aligned front to rear.........

I am now awaiting the service manager from my dealer to get back to me.......

We have had the same tyre wear problem with our Mazda 5.

Coming up to the 12500 mile service the front tyres were evenly worn but still had just enough tread to be legal. I was annoyed that the front tyres only lasted 12500 miles but I assume that this is normal. As far as I was concerned the the rear tyres were hardly worn at all.

When the vehicle was in for the service the service manager called me and started telling me that my rear tyres were illegal in a tone as if it was my fault. At first I couldn't understand what he was laking about and then he explained that the there was a 10mm wear strip in the inside edge of both rear tyres.

The service manager stated that the vehicle required a 4 wheel alignment but he couldn't do it on the day and nor could he supply replacement tyres on the same day. He also said that none of the repair or damage would be covered by warranty.

I also got a better quote for new tyres from another supplier. While at the tyre supplier the vehicle was raised up and I could see the damage to the tyres. I could also see that the rear axle on the Mazda 5 is adjustable. I have never seen this on any other vehicle but it is pretty obvious that something that is adjustable is going to go wrong. Unfortunately the tyre supplier could not perform a 4 wheel alignment and said it was very unusual for a rear axle to be adjustable. In the end I took the vehicle back to the Mazda dealer for the 4 wheel alignment.

I complained to Mazda and asked for them to contribute to the repair. After a lengthy period this was refused however I wrote to Mazda and I have now been offered a goodwill payment for the cost of that 4 wheel alignment and half the cost of the replacement tyres.

At the weekend some friends who have a Mazda 5 said that their rear tyres has worn down to the inner tyre material.

I have now discovered this forum and discovered that this is a common problem on the Mazda 5. I now think that Mazda should compensate me the full costs of the tyres. I am also monitoring the new set of tyres very closely because I expect the problem to reoccur.

I have been in touch with Mazda Motors UK, lodged a complaint, which is being followed up with the help of my dealer.
After about 4000 miles on the new tyres the inside edge of the rear tyres are significantly worn the profile of the rear tyres are from the outside in: 4mm, 7mm, 7mm, 7mm, 2mm.

I am going to have the tyres rotated front to rear this morning. Will inform of any news

I suggest you all lodge complaints with MMUK and get the wheels (no pun intended) moving on this problem.

Contact details are at www.mazda.co.uk

Hi Everyone,

I'm thinking about getting a Mazda5 Furano, but I must say that this thread (and some on other forums) are worrying me a bit.

I went for a test frive on Saturday and asked the sales guy about the front suspension noise problem (which he said was due to faulty bushes and had now been fixed) and this tyre wear issue. He said that he had not heard of any tyre wear problems. Now either he was lying, or this problem only affects a minority of cars. Now the problem affecting any car is not acceptable but other than the 3 UK cases noted here, is anyone else sufferring this on the Sport model (17" wheels)?

I also own an RX-8 and am due to visit a different garage for servicing next week. Whilst I have the attention of the Service Manager I'll sound him in regard to this issue and see what he says and whether he looks uncomfortable.

All the best.

Regards
Rob

Hi All,

Bought a new Furano at the weekend (well the wife did) and love it!

Before buying the car I mentioned all the useful info posted on here (thanks everyone) about the suspension noise and tyre wear issues. The salesman came clean and told me what had been done to resolve the problems.

The mod for the suspension is apparently fitted in production now (we have had no suspension noise in the first few miles) and is also fitted on existing cars that have the noise.

Tyre wear is known about and he mentioned that two 5's had their tyres replaced under warranty at his dealership. He understood that the UK geometry settings were set incorrectly at the factory, so this may account for UK issues. I stated that I would keep an eye on the wear, but judging by the initial look from the rear, they are wearing more on the inside. He didn't say that it would be too much bother to correct geometry settings if they were wrong. Guess we will find out if there is an issue.

Despite the potential issue we are very pleased and happy with the purchase.

Cheers,

AJ

Interesting post AJ. I wonder, where abouts is your dealer?
My dealer is in close contact with Mazda, and has not come up with the geometry settings being wrong on UK cars.
I will put it to him next time we speak.
He is trying to convince me that it is all to do with tyre pressures, but alas I do not buy it.

Pleased to hear that you like the car. It really is a good car and I am really disappointed that we are having so much hassle with it.
I certainly would not have hung on to it if I didn't like it.

Heres hoping

Nig

ORIGINAL: RobS

Hi Everyone,

I'm thinking about getting a Mazda5 Furano, but I must say that this thread (and some on other forums) are worrying me a bit.

I went for a test frive on Saturday and asked the sales guy about the front suspension noise problem (which he said was due to faulty bushes and had now been fixed) and this tyre wear issue. He said that he had not heard of any tyre wear problems. Now either he was lying, or this problem only affects a minority of cars. Now the problem affecting any car is not acceptable but other than the 3 UK cases noted here, is anyone else sufferring this on the Sport model (17" wheels)?

I also own an RX-8 and am due to visit a different garage for servicing next week. Whilst I have the attention of the Service Manager I'll sound him in regard to this issue and see what he says and whether he looks uncomfortable.

All the best.

Regards
Rob




I have been on several forums researching this problem and there are more than 3 cases.
Also they are not exclusive to the UK.

Nig

Hi Nig,

The dealer we bought the car from is in Sussex. We will see what happens as the miles increase (fingers crossed).

Cheers,

AJ

ORIGINAL: ajvj1812

Hi All,

Bought a new Furano at the weekend (well the wife did) and love it!

Tyre wear is known about and he mentioned that two 5's had their tyres replaced under warranty at his dealership. He understood that the UK geometry settings were set incorrectly at the factory, so this may account for UK issues. I stated that I would keep an eye on the wear, but judging by the initial look from the rear, they are wearing more on the inside. He didn't say that it would be too much bother to correct geometry settings if they were wrong. Guess we will find out if there is an issue.

Cheers,

AJ

Hi AJ,

Many thanks for your post, however I'm very concerned that you can already see uneven tyre wear on a car that is only a couple of days old!!! or is it an ex -demo?

As you say the car is great and I actually already have a deposit down on pre-registered Furano that, if I go ahead, I'll be collecting at Xmas. I am however having some very serious doubts about this car now and also the reponses that people are getting out of Mazda UK. To me this sounds like a very serious issue and if the settings are incorrect from the factory, it will affect every single Mazda5 on the UK roads.

I going to do some further reseach and get the dealer to do the leg work before I buy the car. That way, I might get some straight answers.

I really really want to get this car, but I'm just not happy with this situation at all.

Cheers
Rob

Hi Rob,

It is brand new and my initial observations might have been obscured by what I know is an existing problem.

The new tyre sheen has now been scrubbed off and it looks OK, but only time will tell. The only confusing thing for me at the moment is exactly what pressures to inflate to, dealer says 34psi and the handbook states 32psi (for normal use). I guess I'll take the 34psi option so at least I can say I followed the dealer's advice should I need to claim under warranty for new tyres.

Have any of our US forum members experienced this issue (sorry if I've missed that in another post)?

Good luck with the research Rob and I'll keep you posted on my wear rate.

All the best,

AJ

OK, so I rang my local dealer where I had a test drive on Sunday and expressed my concern about the tyre wear issue.

He stated again that he was not aware of a problem and then handed me over to the Service Manager who stated that he had not heard of it either and in fact had only just had cause to replace the tyres on a 5 Sport at 20k miles (which IMO is acceptable).

My next step is to question another dealer when I take my RX-8 in for service next week.

Cheers
Rob

ORIGINAL: ajvj1812

The only confusing thing for me at the moment is exactly what pressures to inflate to, dealer says 34psi and the handbook states 32psi (for normal use). I guess I'll take the 34psi option so at least I can say I followed the dealer's advice should I need to claim under warranty for new tyres.


My dealer has been tinkering with the pressures, see other posts.... At the moment they have put them at 35 all round. The reccomendation on US cars is 34 all round.
My dealer pumped them up to 42 all round and that caused crowning so I dropped them to 34.

Nig

Cheers Nig, I'll leave them at 34psi and see how it goes.

ORIGINAL: RobS

My next step is to question another dealer when I take my RX-8 in for service next week.



So I had my RX-8 serviced yesterday and when I picked it up I asked the Service Manager whether there were any issues with the 5. He said about the suspension noise issue and that there had been some noisy steering racks. I then asked him about tyre wear and he said that he had not seen any with the problem and wasn't aware of it. He said that there had been a similar issue with the 6 due to a wheel bearing issue but nothing on the 5.

So I'm really sorry that you guys have been experiencing this problem but everyone I've asked (2 Mazda Dealers and one 5 Sport owner) hasn't experienced the issue. This of course makes it worse for those who do have the problem as there are less complaints and less likelyhood of getting a resolution.

I wish you luck in sorting the problem and please keep us informed of the situation.

I'm still going ahead with my 5 purchase as I feel that I've asked the question enough now and hope that my 5 doesn't suffer this issue.

Best Regards
Rob

Buyer beware!
I am pleased that you are thinking of getting one, I am sure that you will love it.

However, just because 2 dealers have not said they know anything about it. It does not necessarily follow that they really don't. Dealers are not likely to flag up a problem unless Mazda have identified it and 'officially' told the dealers about it.

It seems pretty odd to me that the wear is occuring on such a cross section of cars across the world.

Good luck with your purchase and .......

ignore the tyre pressure suggestion. put them to 34 - 35PSI
check all your tyres for wear, particularly the rears.

Nig

ORIGINAL: CharlottenEddiesdad

Buyer beware!
I am pleased that you are thinking of getting one, I am sure that you will love it.

However, just because 2 dealers have not said they know anything about it. It does not necessarily follow that they really don't. Dealers are not likely to flag up a problem unless Mazda have identified it and 'officially' told the dealers about it.



Nig,

I agree. I'm not 100% comfortable with the purchase and to be honest can ill afford to be regularly buying tyres.

I was basically trying to ascertain whether this issue affected ALL Mazda 5s or just some and I have to say that it looks like it affects some. As for the 'official' notification, as you say there has not been one, however the service managers that I spoke to (one of which was face to face) had no experience of the problem and unless they are lying (which I cannot rule out, but I'd be surprised if they were as I'm not buying the car from either gargae and 1 I was only casually chatting to him) the issue only appears to affect some cars. One thing I don't know is whether the affected cars are all of a certain age or whether they are spread across manufacturing dates over the past 18mths i.e. it's an ongoing issue.

I'm not due to collect and pay for my car until the end of the year and can pull out at anytime up until then, so if I find out anything else in the meantime, it could still sway my decision.

Where are you at with your campaign with Mazda UK?

Best Regards
Rob

Hello,

First of all sorry for my poor english.

I have a mazda 5 sportive CRTD. Here in Spain were are experiencing the same problem with the tyres. My dealer replace me the four wheels 2 month ago. Has anyone check the tyres after the replace and realligment?

Thanks

racso,

Sorry to hear about your issue.

How many km/miles had you done before the tyres required replacement and what model of 5 do you have 1.8, 2.0?

Are you pursuing the issue any further with Mazda Espana?

Cheers
Rob

Thanks Robs.

Is a 2.0 diesel. The tyres was changed with 21000 kms. There are more owners on the www.clubmazda.es (new mazda owners club) with the same problems, but this is a too recent club and with a lot of work to do yet.

If we haver some news of this issue i will get back to you.

Cheers

Hola Racso, sorry that is about the limit of my Spanish (other than Cerveza!!)

I have had my tyres replaced about 4000 miles ago. The tyres continued to show significant wear, particularly on the rear. The dealer rotated the tyres about 1000 miles ago. The old fronts which are now the rears are showing significant wear already.
see this report also.
http://www.whatcar.co.uk/car-review-readers.aspx?RT=731
(second review down)

Nig

Hello,

Talking to some dealers, they told us that the problem is not with the aligment, that it is with the type of tyres. The told us that now the are mounting Bridgeston instead of Dunlop. I'm not sure if they use now bridgeston but when they replace my tyres they mount the Dunlop SP Sport MAXX. Could you tell me the model of the tyres of your cars?

Thanks

Regards

Alas the type of tyre doesn't stop the wear. The Dunlops wore and the replacement AvonZZ3's are wearing in exactly the same places.

Unfortunately I wouldnt reccomend Bridgestones, they are no good either.
I had to change the Bridgestones on both My 6 and MX5 because they did not perform well at all especially in the wet.

Nig

All depends on what type of Bridgestone. I've currently got RE050A's on my other car and they are one of the best I've ever had, especially in the wet. They also do an extra load version which I would fit to the 5 without hesitation. Although the alignment problem is something that I will experience in a few thousands miles no doubt.

Twice bitten! So I will stick with the Goodyear F1's on the MX5 and as for the 5 I willl wait until Mazda pay for another set then decide......