i just purchased a 2008 cx9 gt awd.
the dealer didnt have time to clean because it was so late.
i didnt care because i like cleaning cars anyway
when i went to clean the wheels they appeared stained.
i tried different cleaners and polishes but it looks like it is under the clear finish.
does anyone have any suggestions?
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This is a known defect with the wheels. There was a paint problem associated with certain batch of tires.
I am trying to find the TSB but not having much luck at this point.
Check the Mazda 24/7 Forum. this one is lame
Lame? Sorry but I take exception to that. I am a Moderator over at 247 too. I like both forums but for different reasons. And in some ways, I like this one better. There are fewer wankers on this forum for one.
As for your wheels: There was a similar issue w/early 3 series cars also. The clear coat was porous and allowed water and dirty to infiltrate. Needless to say, they corroded beneath the clear.
Dealers were replacing the wheels no questions asked. I would imagine that if it is a known issue, the same is, or will be true for the 9's.
Call your dealer. Print out this thread if necessary and take it with you.
My '02.
Lame... indeed.
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Lame? Sorry but I take exception to that. I am a Moderator over at 247 too. I like both forums but for different reasons. And in some ways, I like this one better. There are fewer wankers on this forum for one.
As for your wheels: There was a similar issue w/early 3 series cars also. The clear coat was porous and allowed water and dirty to infiltrate. Needless to say, they corroded beneath the clear.
Dealers were replacing the wheels no questions asked. I would imagine that if it is a known issue, the same is, or will be true for the 9's.
Call your dealer. Print out this thread if necessary and take it with you.
My '02.
Lame... indeed.
My apologies...Lame was not the proper word. But, as you MUST admit, there is very little activity on this board compared to 24/7 where there are multiple postings to multiple threads every day. Or Edmunds where there are at least a few per day. Where this forum is once a month sometimes or on a good week, once per week.
Lame, no....my apologies, just not as active or seems to attract the "knowledge" crowd you find on the other 2 forums.
I too am having the same issue and my dealer and Mazda are basically trying to say that it's chemicals we use when washing the car that causes this. Apparently there was a bulletin about it but I never received anything.
Stay tuned as I am digging deeper and will need all your help when this happens.
In the meantime, call Mazda Corporate 800-222-5500 and complain.
see below:
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.
Use extra care when cleaning wheels. The following are guidelines to follow when cleaning the wheels.
§ Mazda recommends using a mild soap or neutral detergent as stated in the owner's manual under Appearance Care in the Maintenance and Care section.
§ DO NOT use a cleaning products containing strong acid or alkali contents to clean the wheels.
§ DO NOT apply any type of specialized wheel cleaner to the wheels when they are hot (such as after driving the vehicle or if the vehicle has sat in the sun). Ensure wheel temperatures are the same as ambient temperature before cleaning.
§ Within 15 minutes after any cleaner is applied, rinse the wheel thoroughly to completely remove cleaner.
§ Stains on Mazda Wheels caused by improper cleaning are not covered under the Mazda Vehicle Warranty.
I have the same issue with my CX-9 GT 20" rims being stained. Has anyone been able to get them replaced under warranty? Is there a Technical Service Bulletin? I have had zero help from Mazda our the dealer. This was in no way from any chemicals applied as Mazda is trying to imply. Own up to it Mazda. This is a problem other manufactures would resolve for customer satisfaction.
cx9 stained wheels
