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Apple Carplay issues on 2016 Mazda CX-5

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  #1  
Old 06-28-2019 | 03:06 PM
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Default Apple Carplay issues on 2016 Mazda CX-5

hi,
I had opted to install Apple Carplay on my 2016 Mazda CX-5 at dealer. I have some observations and hope someone can help me out.

1) Steering phone controls do not work when in carplay mode.
2) When in carplay mode the sound only comes from the center speaker on dashboard - this makes it hard to hear when on highway especially voice

Are these valid things because of the model or can be fixed by the dealer ?
 
  #2  
Old 10-18-2019 | 02:27 PM
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Just had Apple Carplay installed on my 2016 Mazda CX-5 at the dealer.
While Carplay does work, it mutes the radio under various conditions.
Will take it back and hopefully they can find a solution.
 
  #3  
Old 10-20-2019 | 01:24 AM
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What kind of costs are you getting for the Carplay install? I'd really like to have FLAC playability through the Carplay for the best audio quality.
 
  #4  
Old 10-20-2019 | 10:00 PM
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In N.CA the total price (parts & labor) was $500.
The dealer sent me a $100 coupon, so my net cost was $400.
 
  #5  
Old 10-21-2019 | 10:29 AM
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Steep, but probably worth it.
 
  #6  
Old 01-06-2020 | 09:31 AM
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Wife just had ACP/AA installed (by dealer) on her new 2016.5 GT, and so far seems to like it, especially direct access to her podcasts.
She has mentioned a couple curiousities though:
Only able to bring up Apple Maps, not Google Maps or Waze
Unable to switch from ACP over to regular AM/FM radio without disconnecting from ACP.

I've not tried it yet...she stingy with the keys!
But...are these normal or solvable issues?

 
  #7  
Old 01-07-2020 | 09:19 PM
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Originally Posted by Raprider
Wife just had ACP/AA installed (by dealer) on her new 2016.5 GT, and so far seems to like it, especially direct access to her podcasts.
She has mentioned a couple curiousities though:
Only able to bring up Apple Maps, not Google Maps or Waze
Unable to switch from ACP over to regular AM/FM radio without disconnecting from ACP.

I've not tried it yet...she stingy with the keys!
But...are these normal or solvable issues?
Does not seem to be normal. She should be able to use any of the three map applications. Also, switching over to radio should be seamless. I would take it back to the dealer for inspection.
 
  #8  
Old 01-08-2020 | 07:01 AM
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Thanks, mazda_nc_dude!
Is there a manual of features/functions anywhere here or on mazda247.com that you can point me to for reference?
The service guy at the dealer showed my wife how to connect, use a couple of her apps and then said "you can google the rest, just make sure to google 'Mazda Car Play' because they all work differently" :P
 
  #9  
Old 01-10-2020 | 05:58 PM
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I had Apple CarPlay installed in my 2016 CX-5 right when it came out last year. I have had absolutely ZERO issues. Steering wheel controls work fine.
 
  #10  
Old 01-14-2020 | 05:18 PM
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Following up...
I drove the CX-5 today, and plugged in my Android phone...AA synched quickly and easily, and yes, I see both Google Maps and Waze on the display, as well as about 10 other app icons. I've played a bit with Pandora (including using the steering wheel controls and the command dial to change stations), Contact list calling, voice-response texting, and having the weather and my day's calendar read to me, all with success.
How can I get other apps, e.g. GasBuddy or others that I have on the phone to appear on the display?

I have yet to test out my wife's iPhone.
 



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