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Defective Door Lock Actuators

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  #1  
Old 02-21-2023 | 04:02 PM
dmaz99's Avatar
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Joined: Dec 2022
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From: New Haven, CT
Unhappy Defective Door Lock Actuators

I have a 2019 CX-5 Grand Touring, and the dealer had to replace my right rear door lock actuator under warranty because it stopped working. A few months later, outside of warranty, the front right door's actuator stopped working, and then maybe a month after that the rear left door's actuator stopped working.

Is this a known Mazda issue? Pretty ridiculous to lose all three actuators within a few months of each other, and being outside of warranty I'm guessing I'm SOL on the other two unless Mazda issues a recall.

Thanks,
Drew
 
  #2  
Old 02-22-2023 | 08:50 AM
Lobstah's Avatar
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Joined: Apr 2021
Posts: 1,278
From: Maine
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For whatever it's worth, I checked for recalls and TSB for door actuators and found none.
Your dealer might still cover replacement or at least the cost of the required parts.
 
  #3  
Old 02-22-2023 | 03:56 PM
Callisto's Avatar
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Joined: Oct 2018
Posts: 6,497
From: Northern California
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I am a little suspicious that it is the actual door actuators failing themselves but rather a cause and effect. The cause is an electrical current constantly applied to them which will burn them out.
I would go back to your dealer as suggested by Lobstah and have them look into that area that actuates them.

The odds of what you described happening are astronomical because of all different variables which would have to all to happen. Because all of your actuators are not numerically produced at the same time and installed with that same numerical method of part to application in other words different new parts installed at different times and not ll in the same numerical order they were manufactured
 

Last edited by Callisto; 02-23-2023 at 09:35 AM. Reason: added for clarity
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