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Request switch not unlocking doors on CX5

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  #1  
Old 07-29-2022, 10:43 AM
Maddy1991's Avatar
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Join Date: Jun 2022
Location: Michigan
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Default Request switch not unlocking doors on CX5

Hello everyone,

My car CX5 Signature is pretty new just 6 months old. My car was recently into a fender bender and the fender was replaced. The fender and doors were repainted. I picked the car off from the body shop yesterday. Since then I am getting a warning on my dash saying "Keyless System Malfunction" in amber color. I have seen I cannot use the small black button on the door (Request-switch) to open the doors on the driver or passenger side even when I have the key in my other hand. I am able to unlock/lock doors using a keyfob. Also, I have noticed the automatic door locking when I walk away from my car is not working. Also, the trunk request switch doesn't open the trunk when I am holding the key. All these were working before I dropped my car for repairs. Apart from that, the car starts correctly by pressing the start switch inside the car. What could be the reason?


 
  #2  
Old 07-29-2022, 11:21 AM
Geluk's Avatar
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Location: Thames Valley, UK
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Assuming your insurers picked up the repair bill, they'll surely also pay for Mazda dealer to sort (assuming bodyshop is clueless).
 
  #3  
Old 07-29-2022, 01:17 PM
chickdr19's Avatar
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Location: North of Atlanta '21 GTR
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Yep- I say go back to the body shop and have them sort it as that is part of the repair.
 
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