Mazda CX-5 The CX-5 CUV debuts Mazda's SKYACTIV® TECHNOLOGY and is unique for its impressive fuel economy, responsive handling and bold style

Sirus XM issue

Thread Tools
 
Search this Thread
 
  #81  
Old 07-08-2020, 10:08 PM
JAMizer's Avatar
Member
Join Date: Jan 2020
Location: Ohio
Posts: 32
Default Firmware update

Very difficult to screw up if you follow direction.

Take a FAT32 formatted USB stick and save the firmware update file to it. When you plug it into your car, it will either find the file or it won't. If it doesn't, make sure you have it plugged into the correct port (top), have it in FAT32 format, and have the file there.

Make sure to open and close the door or press the break peddle after 20 or so minutes. You don't want the car to turn off and stop the update.

Really pretty simple, just follow the directions and you will be fine.
 
  #82  
Old 07-10-2020, 02:31 PM
chickdr19's Avatar
Senior Member
Join Date: Sep 2019
Location: North of Atlanta '21 GTR
Posts: 1,027
Default

I get an error when I try to download. Starts but won't complete the file
 
  #83  
Old 07-10-2020, 03:01 PM
JAMizer's Avatar
Member
Join Date: Jan 2020
Location: Ohio
Posts: 32
Default Keep trying

Download the ZIP file. It is about a GB. Sometimes it will fail. A good internet connection is a must.
 
  #84  
Old 07-13-2020, 12:50 PM
chickdr19's Avatar
Senior Member
Join Date: Sep 2019
Location: North of Atlanta '21 GTR
Posts: 1,027
Default

Did the update today. Much quicker and easier than expected.
 
  #85  
Old 07-13-2020, 01:42 PM
JAMizer's Avatar
Member
Join Date: Jan 2020
Location: Ohio
Posts: 32
Default Update is simple

Yes. Not bad at all. I am sure many dealers would be clueless on how or why you need to do it.

I will say since this latest update it is the first time I have never had a Sirius XM failure.
 
  #86  
Old 07-14-2020, 02:22 AM
grim_reaper's Avatar
Super Moderator
Join Date: May 2012
Location: Queensland Australia
Posts: 7,531
Default

Unfortunately the dealers don't get info or help provided by Sirus. They are left blind by Mazda.
 
  #87  
Old 07-14-2020, 09:21 AM
RonBeck's Avatar
Member
Join Date: Feb 2020
Location: Massapequa, NY
Posts: 46
Thumbs up Latest Infotainment Update

Dealer update my System over 10 days ago. Seems to have finally fixed all issues! Also, Loading is faster. Hope this is the Final Fix!
 
  #88  
Old 07-14-2020, 10:15 AM
JAMizer's Avatar
Member
Join Date: Jan 2020
Location: Ohio
Posts: 32
Default Latest update

Agreed. Seems faster and more reliable.

This wasn't a Sirius XM issue, this was a problem with the whole Infotainment firmware in general. There was more bugs than just Sirius XM radio failing to work at times.
 
  #89  
Old 07-14-2020, 11:25 PM
chickdr19's Avatar
Senior Member
Join Date: Sep 2019
Location: North of Atlanta '21 GTR
Posts: 1,027
Default

Interesting. I am less than thrilled with the update. Takes forever for mine to load up (slower than the 352 firmware). I got in my car tonight and started driving, it took a couple of minutes before Sirius even started. The opening splash screen with the Mazda logo also stays a lot longer now.
 
  #90  
Old 07-24-2020, 02:50 PM
That Don Guy's Avatar
Junior Member
Join Date: Nov 2019
Location: Benicia, CA
Posts: 9
Default

What's the latest firmware? I brought my car in for service, and mentioned the firmware problem; the initial response was, "Sirius/XM updates its software automatically," but eventually the light bulb went on that the problem was with the Mazda firmware. The invoice says that it was updated from 70.00.100 to 70.00.367.
 


Quick Reply: Sirus XM issue



All times are GMT -5. The time now is 11:33 PM.