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2021 Mazda3 CarPlay with iOS15 issues; physical controls not working

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Old 09-25-2021 | 11:04 PM
MazdaFeliz's Avatar
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Default 2021 Mazda3 CarPlay with iOS15 issues; physical controls not working

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I have a new 2021 Mazda3. CarPlay has been working great on iOS 14 but when I upgraded to the new iOS 15 the controls to skip to the next/previous songs stopped working (both on the pad and the steering wheel). So far, I have tried the following:
  • iPhone hard restart
  • Car restart after iPhone hard restart
I imagine I am not the only person with this issue. Does, generally, Mazda provide an over-the-air update to the car to fix those issues or is this something Apple has to fix, which can take months?

Note: when I disconnect the phone from CarPlay and instead use Bluetooth to connect to play music, the controls work perfectly.

Thanks in advance for all the answers you could provide.

MazdaFeliz
 
  #2  
Old 08-22-2023 | 08:11 AM
Ria_Reddy's Avatar
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Joined: Aug 2023
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I searched on every forum on internet and eventually end up fixing this by disabling content & privacy restrictions.
 
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